I have enjoyed going here two times. Once for emergency and then for a full work up. Hard to say enjoy under those circumstances but that is how good the experience was each time. Every person I made contact with were extremely friendly and helpful. I highly recommend this dental office.
DANG (5/5)
May 23, 2024
Really good place I don't normally leave reviews but I felt compelled to I have to insurance and they were really fair and down to earth I would recommend this place
Jason LaDuca (5/5)
Apr 09, 2024
I have been to a number of different dental offices for an ongoing issues and left each one unhappy. I was able to get an appointment within a few days as a new patient on a Saturday for me and my husband which was great!! Maria and the front reception staff was upbeat, friendly and customer focused. Naomi, and Nicole were very knowledgeable and informative. Dr K has a great chair side manor. He was very thorough, and understanding of my concerns. They educated me on every step of the treatment plan. The 3D dental technology before and after photos aided me in understanding my oral treatment plan. My second visit I had the same great experience. These are the things I look forward to experiencing when receiving service. I left completely satisfied. They gave me a great overall experience.
Jennifer Fields (5/5)
Jan 24, 2024
I have been a loyal patient of Lehigh Valley Smile Designs for several years now, and I can confidently attest to consistently positive experiences with all of the dentists and their assistants. I would like to specifically recommend Dr. Diaz and his assistant Diana, as they consistently provide exceptional care while maintaining a friendly and empathetic approach towards their patients. In addition, I must acknowledge the outstanding service offered by the front desk team, who consistently provide exceptional customer service such as Maria and Jessica.
John Lucas (5/5)
Dec 13, 2023
This is an amazing office and the staff always makes you feel comfortable and cared for. When you come in you’re greeted warmly by Bridget and the dentists and hygienists are all so patient and happy to answer any questions you may have.
andrea arvidson (5/5)
Jun 03, 2023
I felt welcomed as soon as I entered into the office. Bridget helped me at the front desk and gave good customer service. I would definitely recommend this establishment.
CG (5/5)
Jun 02, 2023
Such a nice office! The staff is great and Bridget at the front desk is super sweet and helpful! Highly recommend!
Allison Blanchet (5/5)
Jun 02, 2023
Very gentle with the teeth cleaning and gave good pointers for oral health. Very personable people.
Mathias Nebiyou (5/5)
May 05, 2023
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Sihle Nelisiwe Recommended
Apr 28, 2023
I highly recommend this office, staff treat you like a family.Nichole, Diana and Dr. Diaz were very polite, friendly, and knowledgeable, they explained every procedure to me and constantly reasured and kept me up to date with info about my procedures and were very accommodating. Thank you !!!!
Karen Antunez (5/5)
Apr 18, 2023
One of the most positive experiences for my least favorite place to be... In the dentist chair. Greeted by name from my favorite front desk people Jess & Maria and also appreciated Dr.Diaz and his partner Diane who explained every step off the process. They made me feel very comfortable.
Jake Pursell (5/5)
Apr 06, 2023
The staff at this office are professional, polite and helpful. Nicole was professional and very understanding as she explain the treatment and future process. I was nervous as I was looking for a treatment process, glad I found this dental office.
CHRISTINA THOMAS (5/5)
Apr 02, 2023
I recently established care at LVSD. I had a wonderful first experience. Nicole, Diana, and Dr Diaz were so welcoming and informative. The office was clean and ran on time. I have zero complaints and look forward to continuing my dental care here!
Emily Hake (5/5)
Mar 22, 2023
This is my first time visiting a dentist in my life and l was super lucky to find this office. The staff at the front are very nice and helpful. The doctors that treated me (Nichole, Dr. Mercado) were very gentle and patient. Nichole kindly explained everything to me and thoughtfully explains the finances. I highly recommend this place.
Xinyue Wang (5/5)
Mar 09, 2023
Nichole, my hygienist, is absolutely wonderful. Dental procedures are certainly not my favorite pastime, but she made it very tolerable and she’s a total professional. Highly recommend this practice and Nichole in particular.
Brian Bortz (5/5)
Mar 09, 2023
I thoroughly enjoyed my stay at this location, I recommend to anyone in search for affordable, reasonable, personable, care this would be the place for it.
Felix Bonilla (5/5)
Feb 23, 2023
New patient here. The kindest staff ever! I explained to the ladies working the front desk that I’m high anxiety and couldn’t drive to a referred specialist, they went out of their way to find me a closer specialist I felt comfortable driving to for my appointment. Nichole, Diana and Dr. Diaz were very polite, friendly, and knowledgeable, they explained every procedure to me and constantly reasured me. While I was waiting to be called I saw several patients walk in whom English wasn’t their first language and seemed to be struggling a little, the ladies at the front desk were very polite and patient, they did a great job. I already scheduled my next appointment and am nowhere as anxious about my visit as I’ve regularly been at other places. L. Rodriguez
Jeannise Torres (5/5)
Feb 22, 2023
Nichole and doctor pat were the best
jeff h (5/5)
Feb 21, 2023
Needed a new dentist since mine retired. My first visit to this office everyone was very professional and pleasant. Nichole was exceptional. She explained in detail every procedure. Dr. Diaz was also pleasant and professional. My neighbor actually commented that smile looked better.
Tina M. Obrecht (5/5)
Feb 16, 2023
BEST dental office!!! The entire staff deserves more than 5 stars. I’ve been a patient there for over 15 years. Hygienists are thorough, gentle, caring, and educational. Jess and Maria at the desk always make me feel special. They are so appreciated. I just had a root canal today by Dr Diaz I’ve had root canals in the past. This was one of the best experiences for a root canal. When Dr Pat enters the room I can feel his kindness and gentleness I cannot give this practice enough praise! I love all of them
betram25 (5/5)
Feb 15, 2023
The good reviews are spot on, seriously. I love this office. I’ve been coming here since I was a kid and each time I’ve been greeted/welcome very kindly (many of the ladies up front have remembered my name and are more than willing to speak to other patients as well). The clerical and clinical staff are REALLY good. The cleanings and exams are really quick and straight forward. My hygienist Sam, was out (who’s incredibly amazing) so I had Nichole and she did a really great job, too. She was extremely thorough. My favorite thing was how attentive she was during my cleaning. She frequently checked in to make sure it wasn’t painful and if something felt uncomfortable, she quickly adjusted. I love this office! The management should be proud.
Hibah Akbar (5/5)
Feb 09, 2023
On a scale of 1-10, I give Nicole a 10 for professionalism. She explains word for word about what she is doing and what she will do next. This helps to lessen anxiety in the dentist’s chair which leads to a form of relaxation that allows her to do a great job. She’s very polite which is excellent for customer service. She gives the type of customer service that really assists in alleviating much of the pain an individual must face in the dentist’s chair. She also follows up and asks how you are feeling before you leave and when you return. So caring… All in all , of all the dental hygienists I’ve had in the past… she is my favorite! She is the best!
lisa smith (5/5)
Feb 07, 2023
Great work Extremely clean and Very friendly and I will most definitely be returning for sure !!!! Thanks guys
skylar Gibson (5/5)
Jan 26, 2023
Loved my experience! Everyone in the office is so nice. The dental hygienist who cleaned my teeth told me everything she was doing and was gentle. Best dentist I’ve been to!
Aeshia Miles (5/5)
Jan 23, 2023
Kristine, my hygienist, is very personable and professional. Front Office staff handles any billing issues fairly.
Bethany Werner (5/5)
Jan 19, 2023